Harnessing AI and RPA to achieve Intelligent Automation in Banking

9:10 Lee Howells | Head of Artificial Intelligence | PA Consulting Group

Opening power hour – Panel session

• Intelligent Automation – current state of play?
• What’s under the IA umbrella and how each technology works in favor of banking sector?
• What types of IA processes are great candidates for automation, and where to get started?
• Which IA technologies meet the greatest need of your process improvement initiatives?
• In which areas should banks plan to increase their use of automation to maximize their benefits?
• Where can RPA have the most profound impact on the banking industry?
• How AI is poised to drive significant changes for bank in 2019?
• How to choose the right processes to automate for ultimate benefits in banking sector?
• Will RPA be the first frontier to conquer in IA?
• Is RPA most beneficial in Banking?
• Artificial intelligence – the fear is from the unknown
• What are the differences between RPA and other automation technologies?
• Should IA be viewed as an independent project or an add-on to the digital transformation?
• Do we have a shortage of AI ready workforce and how can the skill gap be met?

10:10 Guy Mettrick | Industry Leader- Financial Services | Appian
                        Sathya Srinivasan, Principal Solutions Architect, Appian

Creating Real Digital Value in Financial Services With Intelligent Automation

Financial services is transforming at a dizzying pace. Banks are racing to meet customers’ demands for fast, personalised digital experiences on any device, anywhere, at any time. Delivering this always-on experience requires a low-code development platform that enables integration with existing application architecture as well as the latest technologies such as robotic process automation (RPA) and artificial intelligence (AI), while simultaneously providing an environment that fosters innovation, allowing you to change at the speed necessary to meet you customers needs.

Join Appian for this presentation on the challenges banks face as they embark on their journey towards intelligent automation and the steps involved in getting that done successfully. We will discuss how an enterprise-wide digitalisation reference architecture built on a powerful low-code platform can maximise business value through:

• Creating exceptional customer experiences through a single, contextualized view of the customer
• Delivering the control and oversight necessary for governance, auditability and regulatory compliance
• Optimising complex business processes by improving visibility into operational workflow bottlenecks
• Removing silos that exist between internal data sources for simpler workflow oversight and reporting

10:35 Filip Vandenbroecke | Program manager-RPA | ING Belgium

Robotic and Cognitive Process Automation at ING Belgium

• ING Belgium Journey of RPA implementation.
• How banks can plan and implement the RPA program?
• How to integrate RPA and emerging technologies?

11:00 Sarah Gadd | Head of Semantic Technology, Analytics & Machine Intelligence | Credit Suisse

Electronic communications surveillance:

Deep Learning & Natural Language Processing techniques in the world of unstructured data. Credit Suisse needs to perform electronic communications surveillance to protect the firm both reputationally and financially, putting the monitoring and controls in place to prevent financial misconduct and meet regulatory requirements. I will introduce the CS Surveillance Pipeline, showing you how CS has developed innovative solutions to transform surveillance to be more intelligent and learn from human actions.

11:25 Andrew Shapcott | RPA Product Owner | Lloyds Banking Group

How far LBG scaled up automation?

In this session learn how Lloyds Banking Group has scaled, enterprise-wide RPA rollout delivering significant business benefits so happy to share our journey, learnings, 2019 plans & more.

11:50-12:15

Coffee Break

12:15 AMILCAR-LUCIO LOPES | PROJECT MANAGER RPA | BNP PARIBAS

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9:00 Johnson Vabc

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9:00 Johnson Vabc

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